Privacy Policy
Privacy Policy – Legal Page Style
Last updated: {{24/11/2025}}
1. Introduction
Horizon 4 You Travel & Tourism (“we”, “our”, “us”) is committed to protecting your personal information and ensuring full transparency regarding how your data is collected, processed, and secured.
By accessing our website, submitting an inquiry, or booking any service with us, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information
We collect personal data necessary to process your request or reservation, including but not limited to:
⦁ Full name
⦁ Email address
⦁ Phone number
⦁ Passport or identification details (if required by activity partners)
2.2. Payment Information
Payment data is processed exclusively through secure third-party providers.
We do not store or have access to your banking details.
2.3. Technical & Browsing Information
When navigating our website, technical data may be collected automatically for analytics purposes:
⦁ IP address
⦁ Browser type and version
⦁ Device data
⦁ Pages visited & session duration
This information helps us improve website performance and user experience.
3. How Data Is Collected
We collect personal data through several channels to ensure the proper operation of our services and the processing of your bookings:
3.1. Information You Provide Directly
You provide personal information when you:
⦁ Submit an inquiry or request a quotation
⦁ Make a booking on our website or by email
⦁ Fill in a contact form or subscription form
⦁ Communicate with us via email, phone, social media, or messaging apps
⦁ Provide details required for tours (passport, emergency contacts, etc.)
This information is collected voluntarily and knowingly, in order to process your request or provide the service you selected.
3.2. Information Collected Automatically
Certain data is collected automatically when you visit our website, including:
⦁ IP address
⦁ Browser type and settings
⦁ Device information
⦁ Pages visited and time spent on the website
⦁ Technical identifiers (cookies, pixels, analytics tracking)
These technologies help us analyze website performance, detect errors, improve user experience, and secure the platform.
3.3. Information Provided by Third Parties
We may receive information indirectly when:
⦁ Payment providers confirm your payment status
⦁ Activity partners require specific guest details for operational or safety reasons
⦁ You book through a travel platform affiliated with Horizon 4 You
⦁ Legal or regulatory entities request verification procedures
All data received from third parties is processed in accordance with this Privacy Policy.
3.4. Cookies & Tracking Tools
We use cookies and tracking technologies to:
⦁ Improve navigation and page loading
⦁ Understand user behavior on the website
⦁ Personalize certain elements
⦁ Enhance overall service quality
Users may disable cookies at any time through their browser, although some functions may become limited.
4. How Your Information Is Used
We use your data strictly for operational and legal purposes, including:
⦁ Processing inquiries, quotes, and reservations
⦁ Sending booking confirmations, updates, and travel documents
⦁ Customer service and after-sales support
⦁ Improving website functionality and service quality
⦁ Sending newsletters or promotional content (only with your explicit consent)
⦁ Fulfilling legal, regulatory, or security obligations
5. Data Sharing & Third Parties
We do not sell, rent, or distribute your personal information.
Your data may only be shared with:
⦁ Trusted partners involved in the execution of your booking (hotels, activity providers, transport companies)
⦁ Payment service providers (secure and authorized platforms)
⦁ Authorities when legally required
All partners are required to comply with applicable data-protection regulations.
6. Data Protection & Security
We implement strict security measures to safeguard your information:
⦁ Encrypted payment processing
⦁ Restricted internal access to customer data
⦁ Secure website hosting and encrypted connections (HTTPS)
⦁ Regular monitoring to prevent unauthorized access or breaches
Despite all efforts, no online platform can guarantee 100% security. However, we take all reasonable steps to minimize risks.
7. Your Rights
According to data protection laws, you have the right to:
⦁ Request access to your stored personal data
⦁ Request corrections or updates
⦁ Request deletion of your data (unless required for legal or accounting purposes)
⦁ Withdraw consent to marketing communications
⦁ Request information on how your data is processed
All requests can be sent to:
📩 privacy@horizon4you.travel
We aim to respond within 7 to 14 business days.
8. Cookies & Tracking Technologies
Our website may use cookies to:
⦁ Improve loading performance
⦁ Enhance user navigation
⦁ Analyze traffic and behavior
⦁ Personalize certain content
You may disable cookies through your browser settings; however, some features may not function correctly without them.
9. Data Retention
We retain your personal information only for the time necessary to:
⦁ Provide the services you requested
⦁ Comply with legal obligations
⦁ Manage customer service or disputes
Sensitive documents (passport scans, etc.) are deleted immediately after the service is completed.
10. International Data Transfers
Depending on the location of our partners, your data may be transferred internationally. All transfers are carried out in compliance with applicable data-protection standards and security protocols.
11. Amendments to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. Any updates will be published on this page with a revised “Last Updated” date.
12. Contact
For any question regarding this Privacy Policy or your personal data rights, please contact us at:
📩 privacy@horizon4you.travel